Terms & Conditions

Kemet Boutique Hotel services price currency is set to USD, but you can pay in USD, EUR, or GBP. The prices quoted for rooms per night include breakfast, and prices are always updated to ensure you receive the lowest price possible.

Once your reservation is confirmed, we guarantee the price will not be changed. You can check room prices at www.kemetboutiquehotel.com.

After your reservation is confirmed, you will receive a final confirmation email.

Cancellation Policy

• The guest can cancel free of charge until 2 days before arrival.
• The guest will be charged the total price of the reservation if they cancel within 2 days before arrival.
• If the guest doesn’t show up, they will be charged the total price of the reservation.

Payments can be issued by bank transfer, cash in USD, EUR, GBP, or via our online payment link.

Kemet Boutique Hotel does not charge a cancellation fee for bookings canceled for ‘force majeure’ reasons such as volcanoes, earthquakes, or reasons beyond control.

Complaints

Any complaints during your stay at Kemet Boutique Hotel are to be discussed directly with our front desk manager or you can contact us at: info@kemetboutiquehotel.com / WhatsApp: +31625273307

Tour and services price currency is set to EUR, but you can pay in USD or GBP dollars. The prices quoted per person are all-inclusive and prices are always updated to ensure you receive the lowest price possible. Once your reservation is confirmed we guarantee the price will not be changed.

After your reservation is confirmed we will email a final confirmation and invoice.

A full payment will be required after receiving the confirmation. Payments can be issued by bank transfer or via an online payment link.

Kemet Experience does not charge a cancellation fee for bookings canceled for ‘force majeure’ reasons such as volcanoes, earthquakes, or reasons beyond control.

If cancellation occurs due to personal or business reasons and Kemet Experience has already incurred non-refundable costs for your booking such as flight tickets or train tickets etc., these costs will be charged to you.

For cancellations:

• Up to 48 hours prior to the start of your booking: no cancellation fee unless non-refundable costs have been incurred.
• Less than 48 hours up to 24 hours prior to the start of your booking: 50% of the booking fees will be charged.
• Less than 24 hours prior to the start of your booking: 100% of the booking fees will be charged.

Complaints

Any complaints during the trip are to be discussed directly with the tour leader or representative of Kemet Experience.